Privacy Policy
Privacy Policy for Emirates Digital Harmonies
This Privacy Policy describes how Emirates Digital Harmonies ("we," "us," or "our") collects, uses, and shares information about you when you use our site and services, including our digital music distribution, online music education, artist management, live streaming services, and royalty collection services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect the following types of information:
Information You Provide to Us: This includes information you provide when you create an account, subscribe to our services, upload content, participate in online courses, engage with our live streaming platform, or contact us. This information may include your name, email address, postal address, phone number, payment information, artistic works, biographical data, and any other information you choose to provide.
Information We Collect Automatically: When you use our site and services, we automatically collect certain information about your device and usage. This includes:
Log Data: Information about your use of our site and services, such as your IP address, browser type, operating system, referring URL, pages visited, and the dates and times of your visits.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity, preferences, and device. This information helps us to personalize your experience, improve our site and services, and provide targeted advertising. You can control cookies through your browser settings.
Device Information: Information about the device you use to access our site and services, such as the device type, operating system, and unique device identifiers.
Location Data: With your consent, we may collect information about your precise location.
Information from Third Parties: We may receive information about you from third parties, such as social media platforms, payment processors, and marketing partners. This information may include your demographic data, interests, and engagement with our content.
How We Use Your Information
We use your information for the following purposes:
To Provide and Improve Our Services: We use your information to provide you with access to our site and services, to personalize your experience, to process your payments, to manage your account, and to improve the quality and functionality of our site and services.
To Communicate with You: We use your information to communicate with you about our services, to respond to your inquiries, to provide customer support, to send you promotional materials, and to inform you about updates and changes to our policies.
To Market Our Services: We use your information to personalize and deliver targeted advertising and marketing communications about our services and the services of our partners.
To Conduct Research and Analysis: We use your information to conduct research and analysis to understand how our site and services are used and to improve our services.
To Protect Our Rights and Interests: We use your information to protect our rights and interests, to prevent fraud, to comply with legal obligations, and to enforce our terms of service.
Royalty Collection: For artists using our royalty collection services, we use your data to track, collect, and distribute royalties according to the agreed terms.
Live Streaming Services: For live streaming users, data is collected to provide the service, including broadcasting and interacting with streams.
How We Share Your Information
We may share your information with the following parties:
Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, data storage providers, marketing platforms, and analytics providers.
Business Partners: We may share your information with our business partners, such as record labels, publishers, and other music industry professionals.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Other Users: If you participate in interactive features of our site and services, such as online forums or live streaming events, your information may be visible to other users.
Affiliates: We may share your information with our affiliates.
In Connection with a Business Transaction: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Royalty Collection Agencies: We may share your necessary information with royalty collection agencies to properly administer and distribute your royalties.
Your Rights
You have the following rights with respect to your personal information:
Right to Access: You have the right to access your personal information that we hold.
Right to Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
Right to Erasure: You have the right to have your personal information erased under certain circumstances.
Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
Right to Withdraw Consent: If you have provided consent to the processing of your personal information, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.
To exercise your rights, please contact us at the address provided below.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Using encryption to protect your sensitive information during transmission.
Storing your personal information on secure servers.
Implementing access controls to restrict access to your personal information.
Regularly monitoring our systems for security vulnerabilities.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that are equivalent to those in your country. We will take appropriate safeguards to protect your personal information when it is transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and will notify you of any material changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Emirates Digital Harmonies
27 Sheikh Zayed Road,
Suite 1401,
Dubai, Dubai,
zip: 12345
country: AE
